Important update - changes from 1 December 2025. For more information visit our news story.
|
Activity |
Date |
|
ABS distribution start date |
14 July |
|
ABS completion date |
31 August |
|
ABS Distribution Schedule available |
14 July |
|
PSS distribution start date |
1 August |
|
PSS completion date |
6 October |
|
ABS MI issued |
12 September |
|
Final PSS MI issued |
17 October |
|
Activity |
Query |
Where to go |
|
ABS |
Personal details incorrect |
Contact your employer or Shared Service Centre |
|
2015 Remedy |
Am I Affected Tool |
|
|
2015 Remedy |
General information |
|
|
ABS |
About Annual Benefit Statements |
|
|
ABS |
Pension figures incorrect |
|
|
PSS |
Pension and tax information |
|
|
PSS |
Pension figures incorrect |
|
|
PSS |
Personal details incorrect |
Contact your employer or Shared Service Centre |
|
PSS |
HMRC Pension Allowance Tool and complex queries |
Call 0300 123 1079 (Option 1) or email publicservicepensionsremedy@hmrc.gov.uk |
|
|
|
Email: taxsupport@mycsp.co.uk. |
|
Pension Portal |
Registration and login help |
|
|
Modeller |
Using the modeller |
www.civilservicepensionscheme.org.uk/new-retirement-modeller |
|
Management Information |
ABS and PSS queries |
Email: SEABS@mycsp.co.uk |
If you have questions about this EPN or would like to receive EPNs in a different format, email: EPN@MyCSP.co.uk
Electronic copies of the Employer Pension Guide, current EPNs, and forms are in the Employer section of the Civil Service Pensions website.
Note: This notice is for employers. Please do not share it with scheme members.
Members can find information about their pension on the scheme website.